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- Tap the farecard on the reader.
- Choose the end station, or the zone of your end station when travelling in the zoned area near Tallinn.
- Choose your ticket. If you want to use the discount for registered residents with the Public Transportation Smartcard (Ühiskaart), press „Select“ next to “Ühiskaart discounted ticket” and tap your Smartcard. If you want to buy a regular ticket without the Public Transportation Smartcard, choose „Single ticket“ or „Discounted single ticket“.
- The ticket machine will display the price.
- Tap the farecard on the reader to confirm the transaction.
- You can only buy single tickets in standard class.
You can load money to your farecard online, or on the train with the help of on-board staff. The smallest amount that you can load to the farecard is €1 online and €15 on the train, and in the latter case you can increase it in steps of 5€ (€15, €20, €25 and so on).
You can use the money on your farecard to buy tickets online or on the train. You need an Elron account to buy tickets online with the farecard credit.
If you have a registered residence and a personalised Public Transportation Smartcard (Ühiskaart) you can buy discounted train tickets for travel in the zoned area around Tallinn at www.pilet.ee. Tickets are available for 30 days and are loaded to the Smartcard.
Discounted tickets for travel beyond the zoned area are available only on trains, either from the ticket machine and payable with your Elron Farecard or from on-board staff, payable with your Elron Farecard, a bank card or in cash.
You must present your Public Transportation Smartcard on the train.
If you have a registered residence and a personalised Public Transportation Smartcard (Ühiskaart) you can buy discounted train tickets for travel in the zoned area around Tallinn at www.pilet.ee. Tickets are available for 30 days and are loaded to the Smartcard.
Discounted tickets for travel beyond the zoned area are available only on trains, either from the ticket machine and payable with your Elron Farecard or from on-board staff, payable with your Elron Farecard, a bank card or in cash.
You must present your Public Transportation Smartcard on the train.
Tickets
The most convenient way to buy a ticket for the entire journey (Estonia - Latvia, Estonia - Lithuania direction) is in advance through the Elron ticketing system or mobile app. Tickets covering a single segment of the connection can be purchased separately from each train operator.
- Tallinn – Tartu – Valga: Tickets can be purchased from Elron's ticketing system (pre-sale up to 14 days), onboard ticket machines, or from onboard customer service staff. Numbered and reserved seats are only available with First-Class tickets.
- Valga – Riga: Tickets can be purchased from Vivi's ticketing system (pre-sale up to 10 days), Vivi’s app, or from onboard customer service staff. Light refreshments are offered onboard – check out the menu!
- Riga – Vilnius: Tickets are available from LTG Link's ticketing system (pre-sale up to 30 days), LTG Link’s app, or onboard from customer service staff. All seats are numbered, and First-Class tickets are available. Light refreshments are offered onboard – check out the menu!
Tickets are available in standard/second class. No domestic Estonian discounts apply when traveling internationally.
Tickets
The most convenient way to purchase a ticket for the entire journey (Estonia - Latvia, Estonia - Lithuania direction) is in advance through the Elron ticketing system or mobile app. Tickets can also be purchased separately from the operators serving each section.
- Tickets for the Narva – Tapa – Tartu – Valga route can be purchased through the Elron ticketing system (ticket sales up to 14 days in advance), from the ticket machine on the train, or from the customer service agent. Reserved seats are only available with first-class tickets.
- Tickets for the Valga – Riga route can be purchased through the Vivi ticketing system (ticket sales up to 10 days in advance), from the Vivi app, or from the customer service agent on the train.
- Tickets for the Riga – Vilnius route can be purchased through the LTG Link ticketing system (ticket sales up to 30 days in advance), from the LTG Link app, or from the customer service agent on the train. All seats in the train are numbered, and first-class tickets are also available. There is also catering on the train – check out the menu!
Tickets are available in standard/second class.
The local authorities of Tallinn, Raasiku, Saue, Saku and West Harju offer concessionary travel schemes, some of them to all residents and some to pupils. To find out more visit their pages (in Estonian):
- the procedure for the right of residents of Tallinn to free transport
- the procedure for the right of pupils in Raasiku Rural Municipality to free transport
- the procedure for the right of residents of Saue Rural Municipality to free transport
- the procedure for the right of pupils in Saku Rural Municipality to free transport
- the procedure for the right of residents of West Harju Rural Municipality to free transport
Discount for Registered Residents with the Public Transportation Smartcard (Ühiskaart, pilet.ee)
If you have a registered residence and a personalised Public Transportation Smartcard (Ühiskaart) you can buy discounted train tickets for travel in the zoned area around Tallinn at www.pilet.ee. Tickets are available for 1 day or 30 days and are loaded to the Smartcard.
Discounted tickets for travel beyond the zoned area are available only on trains, either from the ticket machine and payable with your Elron Farecard or from on-board staff, payable with your Elron Farecard, a bank card or in cash.
You must present your Public Transportation Smartcard on the train.
The local authorities of Tallinn, Raasiku, Saue, Saku and West Harju offer concessionary travel schemes, some of them to all residents and some to pupils. To find out more visit their pages (in Estonian):
- the procedure for the right of residents of Tallinn to free transport
- the procedure for the right of pupils in Raasiku Rural Municipality to free transport
- the procedure for the right of residents of Saue Rural Municipality to free transport
- the procedure for the right of pupils in Saku Rural Municipality to free transport
- the procedure for the right of residents of West Harju Rural Municipality to free transport
Discount for Registered Residents with the Public Transportation Smartcard (Ühiskaart, pilet.ee)
If you have a registered residence and a personalised Public Transportation Smartcard (Ühiskaart) you can buy discounted train tickets for travel in the zoned area around Tallinn at www.pilet.ee. Tickets are available for 1 day or 30 days and are loaded to the Smartcard.
Discounted tickets for travel beyond the zoned area are available only on trains, either from the ticket machine and payable with your Elron Farecard or from on-board staff, payable with your Elron Farecard, a bank card or in cash.
You must present your Public Transportation Smartcard on the train.
The local authorities of Tallinn, Raasiku, Saue, Saku and West Harju offer concessionary travel schemes, some of them to all residents and some to pupils. To find out more visit their pages (in Estonian):
- the procedure for the right of residents of Tallinn to free transport
- the procedure for the right of pupils in Raasiku Rural Municipality to free transport
- the procedure for the right of residents of Saue Rural Municipality to free transport
- the procedure for the right of pupils in Saku Rural Municipality to free transport
- the procedure for the right of residents of West Harju Rural Municipality to free transport
Discount for Registered Residents with the Public Transportation Smartcard (Ühiskaart, pilet.ee)
If you have a registered residence and a personalised Public Transportation Smartcard (Ühiskaart) you can buy discounted train tickets for travel in the zoned area around Tallinn at www.pilet.ee. Tickets are available for 1 day or 30 days and are loaded to the Smartcard.
Discounted tickets for travel beyond the zoned area are available only on trains, either from the ticket machine and payable with your Elron Farecard or from on-board staff, payable with your Elron Farecard, a bank card or in cash.
You must present your Public Transportation Smartcard on the train.
Single tickets
You can claim a refund of single tickets purchased in advance but not yet used either via the ’Apply for a refund’ link above.
If you apply for a refund online you need to fill the text fields.
Season tickets
Claims for a refund of a season ticket or an unused portion of the ticket should be emailed to klienditugi@elron.ee. Please enclose the Farecard number. Elron shall cancel the season ticket or its unused portion from the day following receipt of the claim, and return the balance.
No admin fees are charged if you apply for the refund online and ask for the refund to be paid to your Elron Farecard.
An admin fee of 1€ will apply and will be deducted from all refunds that are claimed by email. An admin fee of 1€ will apply and will be deducted from all refunds that are paid to a bank account in the European Union.
The costs of refunding a ticket to a bank outside the European Union are covered by the applicant. Elron transfers to the recipient account the refund sum from which the transferring bank withholds its applicable fee. If the transfer fee exceeds the cost of the refunded ticket(s) no refund will be transferred to a bank account outside the EU. The applicant covers the applicable service fee(s) of the receiving bank.
The refund to your Farecard will be transferred immediately. The refund to your bank account will be transferred within five working days from the day we receive your application and all the required information.