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06-24 customer information +372 616 0245

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Tickets

  • International tickets for the direct Tallinn – Tartu – Riga route can be purchased from the Elron ticket sales system and from the customer service staff on board the train.
  • Buying tickets online is the most affordable option. International tickets have a fixed price and no additional discounts apply.
  • Advance ticket sales online are available up to 14 days in advance.
  • From 12 January, ONLY international tickets are sold on the Tallinn – Tartu – Riga route! Domestic journeys within Latvia between Valmiera and Riga are currently not served.  Elron will start serving domestic passengers in Latvia on the Tallinn – Tartu – Riga route in the near future.
  • Prices for all stops can be viewed in the timetable search. 

 

Ticket prices when purchased online

Destination
Tallinn
Tapa
Tamsalu
Jõgeva
Tartu
Elva
Valga
Valmiera
€22,00
€18,50
€16,50
€12,50
€9,00
€7,50
€4,20
Cēsis
€24,00
€20,50
€18,50
€14,50
€11,00
€9,50
€5,80
Sigulda
€26,00
€22,50
€20,50
€16,50
€13,00
€11,50
€7,80
Zemitani
€28,00
€24,50
€22,50
€18,50
€16,00
€13,50
€8,80
Riga
€29,00
€24,50
€23,50
€20,50
€19,00
€14,50
€9,80

Ticket prices when purchased on the train

Destination
Tallinn
Tapa
Tamsalu
Jõgeva
Tartu
Elva
Valga
Valmiera
€25,00
€21,50
€19,50
€15,50
€12,00
€10,50
€7,20
Cēsis
€27,00
€23,50
€21,50
€17,50
€14,00
€12,50
€8,80
Sigulda
€29,00
€25,50
€23,50
€19,50
€16,00
€14,50
€10,80
Zemitani
€31,00
€27,50
€25,50
€21,50
€19,00
€16,50
€11,80
Riga
€32,00
€28,50
€26,50
€22,50
€22,00
€17,50
€12,80

Single tickets

You can claim a refund of single tickets purchased in advance but not yet used either via the ’Apply for a refund’ link above.

If you apply for a refund online you need to fill the text fields.

Season tickets

  • To return a season ticket, a request for a refund must be submitted to: e-mail address: [email protected]
  • The ticket fee will only be refunded if there are at least 60 minutes left until the ticket is valid.
  • Only unused tickets can be returned. Once the ticket has been used, the season ticket will no longer be refunded
  • The letter must also include the Elron travel card number where the season ticket is stored.

You get the best deals online, with 15% off single tickets and 10% off season tickets, compared to buying them from on-board staff or from ticket offices. Single tickets bought with the Elron Farecard from the ticket machine on train get a 10% discount.

Read more about other concessions here.

Tickets

– Select the from / to stations and date in the journey planner and click on „Go“; 

– Select the departure;

– Select the ticket category (standard, discounted standard or First Class) and the number of tickets; 

– If travelling in First Class click on “Select seat”;

– Click on „Buy“;

– A new page will open where you choose how you would like to receive the ticket. You can have it sent either to your Elron farecard or to an email address.  Confirm your selection by clicking on “Add to cart”;

– Select your payment method (bank, credit card or Elron farecard), review the terms and conditions of use and continue to payment. You need an Elron account  if you wish to pay with your farecard credit. Click on “Return to vendor” when your transaction has been approved;

– The ticket will be delivered as requested - to your e-mail address or your farecard. If you wish you can get a confirmation e-mail of the ticket that was loaded to your farecard.

You need an Elron farecard where the ticket will be loaded. 

  • Click on „Season Ticket“ under the journey planner;
  • Select the ticket duration (1 day, 30 days, 90 days or your own custom range)
  • Select the zone(s) or the stations
  • Select the start date and the ticket type (season ticket or discounted season ticket)
  • Check the ticket information and enter the number of the Elron farecard where you wish the ticket to be loaded;
  • Select your payment method (bank, credit card or Elron farecard), review the terms and conditions of use and continue to payment. You need an Elron account if you wish to pay with your farecard credit. Click on “Return to merchant” when your transaction has been approved;
  • Enter your email address if you wish to sign up for season ticket reminders; 
  • The ticket that you bought will be loaded to your farecard. You can see your active tickets and transaction history when you log in with your Elron farecard here. 
  • Tap the farecard on the reader.
  • Choose the end station, or the zone of your end station when travelling in the zoned area near Tallinn. 
  • Choose your ticket.  If you want to use the discount for registered residents with the Public Transportation Smartcard (Ühiskaart), press „Select“ next to “Ühiskaart discounted ticket” and tap your Smartcard. If you want to buy a regular ticket without the Public Transportation Smartcard, choose „Single ticket“ or „Discounted single ticket“.
  • The ticket machine will display the price.
  • Tap the farecard on the reader to confirm the transaction.
  • You can only buy single tickets in standard class.

A first class ticket comes with a numbered and guaranteed seat.  Seats in standard class are not numbered and a standard class ticket does not guarantee a seat.

On-board staff have the right to check every passenger`s ticket even if the ticket has already been validated in the ticket machine.

You get the best deals online, with 15% off single tickets and 10% off season tickets, compared to buying them from on-board staff or from ticket offices. Single tickets bought with the Elron Farecard from the ticket machine on train get a 10% discount.

Read more about other concessions here.

Preschool child has to buy full ticket on first class

On-board staff and ticketmachine accept payments with VISA / VISA Electron, MasterCard / Maestro and American Express.

On-board staff accepts cash payments.  

 

If you have Interrail 1st class pass then you should send us the e-mail about week before you wish to travel – send us the exact date, time and route.  Also add Interrail 1st class pass copy or picture.

Send we`ll send you the ticket(s) via e-mail.

If you have not prebooked 1st class ticket from our customer support, then 1st class seat is not guaranteed.

If you have Interrail regular class pass then you just choose your journey and go to train. Show your Interrail pass to onboard staff and that is all.

If you do not have prebooked 1st class ticket from our customer support, then 1st class seat is not guaranteed.

Timetable in journey search will open about 7-10 days before the journey.

– Tap the farecard on the reader.

– Choose the end station, or the zone of your end station when travelling in the zoned area near Tallinn.

– Choose your ticket.  If you want to use the discount for registered residents with the Public Transportation Smartcard (Ühiskaart), press „Select“ next to “Ühiskaart discounted ticket” and tap your Smartcard. If you want to buy a regular ticket without the Public Transportation Smartcard, choose „Single ticket“ or „Discounted single ticket“.

– The ticket machine will display the price.

– Tap the farecard on the reader to confirm the transaction.

You can only buy single tickets in standard class and you get 10% off compared to buying them from on-board staff or from ticket offices.

The Elron farecard is an electronic chip card onto which you can buy tickets, season tickets and load money and which you can use to buy tickets on Elron’s website and on the train.

Buy your farecard from a customer service representative on board Elron trains or from the ticket offices at the Baltic and Tartu Stations.

The farecard costs EUR 2.50.

Single tickets

You can claim a refund of single tickets purchased in advance but not yet used either via the ’Apply for a refund’ link above.

If you apply for a refund online you need to fill the text fields.

Season tickets

Claims for a refund of a season ticket or an unused portion of the ticket should be emailed to klienditugi@elron.ee. Please enclose the Farecard number. Elron shall cancel the season ticket or its unused portion from the day following receipt of the claim, and return the balance.

You can load money to your Farecard online, or on the train with the help of on-board staff. The smallest amount that you can load to the Farecard is €1 online and €15 on the train, and in the latter case you can increase it in steps of 5€ (€15, €20, €25 and so on).

You can use the money on your Farecard to buy tickets online or on the train with a 10% discount. You need an Elron account to buy tickets online with the Farecard credit.

In order to load money to your Farecard online

  • Click on “Load money” under the journey planner;
  • Select 5 €, 10 €, 20 € or your own amount and click on “Confirm amount”;
  • Enter your Elron Farecard number and click on “Add to cart”;
  • Select your bank, review the terms and conditions, make your payment and click on “Return to Merchant”.
  • If you wish you can print the top-up confirmation or send it to an e-mail address.

We have season tickets for

  • 1 day, available online and from the ticket offices
  • 24 hours (for the zoned area near Tallinn), available from on-board staff on trains
  • 30 days, available online, from on-board staff and from the ticket offices
  • 90 days, available online and from the ticket offices
  • your own custom date range, available online and from the ticket offices 

With a season ticket you get unlimited travel in the zone(s) or between the stations shown on your ticket. You can travel at any time of day on all trains (both commuter and long-distance) that stop in the zone or between the stations for which your ticket has been issued.
You can only buy season tickets for travel in standard class but you can buy an upgrade to First Class from on-board staff on the train.
Season tickets are only available with an Elron farecard where the ticket is loaded.

Buy your season ticket here.